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With over 30 years of experience, Medical Extrusion Technologies Inc.® is a pioneer in custom tubing extrusions.

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Privacy Policy

Last Updated: February 20, 2024

This Privacy Notice sets out how we, Medical Extrusion Technology Incorporated, 26608 Pierce Cir, Murrieta, CA 92562, US and our affiliated companies, collect, use, process, and disclose the Personal Data collected from you or that you (i) provide to us on our websites (the Sites), (ii) when you provide information to us in the context of your business relationship with Medical Extrusion Technology as a client or supplier, or (iii) when your Personal Data is supplied to us by your employer who is a client or supplier of Medical Extrusion Technology.

Please read the following carefully to understand our use of your Personal Data.

1. Information We May Collect From You

This Privacy Notice applies to you, whether you are a visitor to our Site, client, supplier, or an employee of a client or supplier. It also applies to third parties whose information you provide to us in connection with our relationship with you. Please ensure that you provide a copy of this Privacy Notice to any third parties whose Personal Data you provide to us.

We collect and process the following personal data about you:

  • Your name, postal address, email address, telephone number, and/or any other information that you provide to us by filling in forms on our Sites or otherwise
  • Your Internet Protocol (IP) address
  • Your domain name
  • Your browser type
  • Your referring URL
  • Information you provide through questionnaires, forms, and when you communicate with us
  • The webpages you viewed
  • Time and date of your visit, the number of times you return to our site, and other click-stream data
  • Information including if you or your device reports a problem with our Site
  • Your name, contact details, job description, and any other information included in a contract between Medical Extrusion Technology and you or your employer
  • Personal Data which you or your employer provides to us when you or your employer supplies or purchases products and/or services
  • Information that we notify you of or gain your consent

2. Purpose and Legal Basis for Processing Your Personal Data

Certain laws, including the EU General Data Protection Regulation (“GDPR”), require that we inform you of the legal bases for our processing of your personal information. Pursuant to the GDPR (and other similar laws), we process personal information for the following legal bases:

PURPOSE FOR PROCESSINGLEGAL BASIS FOR PROCESSING
  • Improving the content, functionality and operation of our Sites and the goods and services we offer.
  • Ensuring the Sites are presented in the most effective manner for you and your device.
  • Compiling statistical data on the use of our Sites.
  • Allowing you to participate in interactive features of our Sites, when you choose to do so.
This use of your Personal Data is necessary for our legitimate business interest in monitoring the utilization of our Sites and to improve its quality. We have carried out a balancing test to ensure that your interests are not overridden by this legitimate interest.
  • To send you information about our latest products, promotions and events.
  • To provide educational events and learning materials
This use of your Personal Data is necessary for the legitimate business interest we have in promoting our business, services and products. We have carried out a balancing test to ensure that your interests are not overridden by this legitimate interest.
  • To comply with requirements of regulatory agencies such as the United States Food and Drug Administration (FDA), the European Medicines Agency (EMA) and Medical Technology Associations, if necessary.
The processing is necessary for compliance with a legal obligation to which Medical Extrusion Technology is subject, or necessary for our legitimate business interest in complying with regulatory requirements which are not relevant legal obligations for the purposes of data protection laws.
  • For products and claims administration.
  • To provide you with information in relation to our business relationship.
  • To notify you about changes to our business arrangement.
  • To fulfill the business arrangement between us and your employer.
  • To complete and contribute to any audits.
This use of your Personal Data is necessary for our legitimate business interest in managing our business including legal, personnel, administrative and management purposes and for the prevention and detection of crime. We have carried out a balancing test to ensure that your interests are not overridden by this legitimate interest.
  • The use of nonessential Cookies on our website
  • Sending you marketing and promotional messages (where consent is required under applicable laws)
Your consent, which can be withdrawn at any time.

We may, from time to time ask for your consent to use your Personal Data for a specific purpose. If this consent is given, it can be withdrawn at any time.

3. Cookies and Other Technologies

When browsing the Sites, our servers collect certain information, such as your IP address, domain name, browser type, pages viewed and the time you visited our Sites, the number of times you return to our Sites and other click-stream data. This information may be compiled and/or analyzed by us on an aggregated basis to measure our users’ habits. This helps us to measure the use of our Sites, improve the content, functionality and operation of our Sites and to better understand and serve our users.

Cookies are small data files that are created by your computer’s browser and stored on your computer’s hard drive when you visit a particular website. We may use cookies to deliver content specific to your interests and to otherwise specifically tailor your experience on our Sites.

Depending on your location, we may ask for your consent to our use of any non-necessary cookies (see descriptions of cookie types below) by way of a pop-up banner when you first land on our website. You can choose to either accept or reject non-necessary cookies as you prefer.

Otherwise, you can also set your browser to notify you when you receive a cookie and decide if you want to accept it or not. Most browsers accept cookies automatically, but they can be set up to ask for your prior consent before an individual cookie is set on your device. This will give you control over your cookies; however, it may interfere with your browsing experience as some websites may not function properly and you may not be able to take advantage of all the features offered by our Sites. If cookies are blocked, certain tasks or features of our Sites may not be functional.

For instructions on blocking and deleting cookies, see the privacy and help documentation of your specific browser’s website. If you use multiple devices and/or browsers, you will need to disable cookies on each device and on each browser separately.

If you limit the ability of our Sites to set cookies, this may prevent you from using certain features of our Sites properly and your user experience – which will no longer be personalized for you – may deteriorate. You may also be able to opt-out from certain cookies through third party cookie management sites. Disabling cookies may prevent you from using certain parts of our Site.

Session cookies are used to store temporary data in memory which exists only for the duration of the user’s session. All information from them is removed completely whenever the session is finished. They are generally used to pass information from one Site to another. Medical Extrusion Technology uses session cookies to maintain an internal session identifier required by the underlying web technology, and to provide Site usage statistics.

Please note that we use the following types of cookies:

TYPE (WHAT APPLICATION USES THE COOKIE)
Necessary cookiesThese are essential in order to enable you to move around the Sites and use features, such as accessing secure areas of the Sites. Without these cookies, our Sites would not work properly and services cannot be provided. Therefore, you cannot reject these cookies.
Performance cookiesThese collect information about how visitors use the Sites, for instance which pages visitors go to most often, and if they get error messages from web pages. We use these cookies to test different designs and features for our Sites and we also use them to help us monitor how our visitors reach our Sites.
Functional cookiesThese allow the Sites to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize.
Advertising CookiesThese allow information gathered about your visits over time and across different websites or applications in order to help predict your preferences and show you ads that are more likely to be of interest to you.

Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Site to, among other things, track the activities of Site visitors, help us manage content, and compile statistics about Site usage. We and our third party service providers also use clear GIFs in HTML e-mails to our customers, to help us track e-mail response rates, identify when our e-mails are viewed, and track whether our e-mails are forwarded.

Currently, our systems do not recognize browser “do-not-track” requests. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies); you also may opt-out of targeted advertising by following the instructions below.

We may use third party services such as Google Analytics to evaluate usage of our Site and our services. We also may use other analytic means to evaluate our Site and services. We use these tools to help us improve our Site’s and services’ performance and user experiences. These entities may use cookies and other tracking technologies, such as web beacons or local storage objects (LSOs), to perform their services in accordance with their own privacy policies. To learn more about Google’s privacy practices, please review the Google Privacy Policy at https://www.google.com/policies/privacy. You can also download the Google Analytics Opt-out Browser Add-on to prevent your data from being used by Google Analytics at https://tools.google.com/dlpage/gaoptout.

Cross Device and Browser Use. We and our third party service providers may use the information that we collect about you (whether directly from you from our website, through your device(s), or from a third party) to help us and our third party service providers identify other devices that you use (e.g., a mobile phone, tablet, other computer). We, and our third party service providers, also may use the cross-device and browser tracking and other information we learn about you to serve targeted advertising on your devices and to send you emails. To opt-out of cross-device and browser advertising, you may follow the instructions set forth below. Please note: if you opt out of these targeted advertising cookies, your opt-out will be specific to the web browser or mobile device from which you accessed the opt-out. If you use multiple devices or browsers, you will need to opt out of each browser or device that you use.

We use third parties such as network advertisers to serve advertisements on our Site and on third-party websites or other media (e.g., social networking platforms). This enables us and these third parties to target advertisements to you for products and services in which you might be interested. Third-party ad network providers, advertisers, sponsors and/or traffic measurement services may use cookies, JavaScript, web beacons (including clear GIFs), and other tracking technologies to measure the effectiveness of their ads and to personalize advertising content to you. These third-party cookies and other technologies are governed by each third party’s specific privacy policy, not this one. We may provide these third-party advertisers with information, including personal information, about you.

Users in the United States may opt out of many third-party ad networks. For example, you may go to the Digital Advertising Alliance (“DAA”) Consumer Choice Page for information about opting out of interest-based advertising and your choices regarding having information used by DAA companies, or if you are in the EU you can visit http://youronlinechoices.eu.

Opting out from one or more companies listed on the DAA page will opt you out from those companies’ delivery of interest-based content or ads to you, but it does not mean you will no longer receive any advertising through our Site or on other websites. You may continue to receive advertisements, for example, based on the particular website that you are viewing (i.e., contextually based ads). Also, if your browsers are configured to reject cookies when you opt out on the DAA, your opt out may not be effective.

You can find more information about cookies by visiting the following information websites:

4. Special Categories of Personal Data

Unless we specifically request or invite it, we ask that you not send us or disclose to us any Personal Data considered to be “special” under certain countries’ laws. Special data includes information relating to an individual’s physical or mental health, as well as biometric or genetic data.

Where, in relation to certain specific products and services, we do process any special categories of your Personal Data, we will do so on the basis of your explicit consent, which we will obtain from you via a separate consent form.

5. Disclosure of your Data

We will disclose the Personal Data we collect as described in this Privacy Notice to the following third parties or agents:

  • Service providers, who support us, including software service providers, shipping companies and call centers;
  • Third parties, including third party networks, advertisers and data analytics companies;
  • Legal advisors, for the purposes of seeking legal advice or defending a legal claim;
  • Auditors, for the purposes of complying with financial reporting requirements and other compliance purposes as necessary;
  • Consultants and other non-affiliated third parties we use to support our business, and the management of business relationships;
  • Our Internet Service Providers;
  • Regulatory agencies, e.g., the U.S. Food and Drug Administration (FDA), European Medicines Agency (EMA) and Medical Technology Associations;
  • Third parties in connection with, including during negotiations of an acquisition, merger, divesture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Medical Extrusion Technology and its affiliates’ businesses, whether as a going concern or as part of a bankruptcy, liquidation or similar proceedings.

We may also disclose your Personal Data if we are under a duty to disclose or share your Personal Data in order to comply with any legal obligation, or where necessary to protect the rights, property, or safety of Medical Extrusion Technology, our clients, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction, to the extent legally authorized.

We take all reasonable steps, as required by law, to ensure the safety, privacy and integrity of such data and information and, where appropriate, enter into contracts with such third parties to protect the privacy and integrity of such data and any information supplied.

6. Objection to Processing

In some jurisdictions, applicable law may entitle you to require Medical Extrusion Technology not to process your Personal Data for certain specific purposes (including profiling) where such processing is based on an appropriate legal basis. If you object to such processing, Medical Extrusion Technology will no longer process your personal information for these purposes unless we can demonstrate compelling legitimate grounds for such processing or such processing is required for the establishment, exercise or defense of legal claims.

Where your Personal Data is processed for direct marketing purposes, you may, at any time ask Medical Extrusion Technology to cease processing your data for these direct marketing purposes by sending us by opting out through the unsubscribe link in the email you received.

7. International Transfers

To facilitate our global operations, Medical Extrusion Technology may transfer, store, and process your information within our family of companies, partners, and service providers based in North, South, and Central America; Asia; Europe; the Middle East; and Africa. Laws in these countries may differ from the laws applicable to your country of residence. For example, information collected within the European Economic Area (EEA) or the UK may be transferred, stored, and processed outside of the EEA or the UK for the purposes described in this Privacy Notice. Where we transfer store, and process your personal information outside of the EEA or the UK, we have ensured that appropriate safeguards are in place to ensure an adequate level of data protection, such as putting in place standard contractual clauses approved by the European Commission or another relevant body, or another measure that has been approved as adducing adequate safeguards for the protection of personal information when transferred to a third country. You have a right to obtain details of the mechanism under which your personal information is transferred outside of the EEA or the UK; you may request such details by contacting us as set forth in the “Contact Us” section below.

8. Your Rights under the General Data Protection Regulation (GDPR) and similar laws

If our use of your Personal Data is subject to the GDPR or similar laws, you may have a number of rights, including the right to request access to, rectification, or erasure of your Personal Data, or restriction of processing or object to processing of your Personal Data, as well as the right to data portability, in accordance with applicable laws. The following is a summary of what these rights involve:

  • The right of access enables you to receive a copy of your Personal Data.
  • The right to rectification enables you to correct any inaccurate or incomplete Personal Data.
  • The right to erasure enables you to ask us to delete your Personal Data in certain circumstances, for example where it is no longer necessary for us to process it or if you consider it is being unlawfully processed.
  • The right to restrict processing enables you to ask us to halt the processing of your Personal Data in certain circumstances, for example if you want us to verify its accuracy or our legitimate interests in processing it.
  • The right to object enables you to object to your Personal Data being processed on the basis of our legitimate interests (or those of a third party). We will stop such processing unless there are compelling legitimate grounds for the processing or the processing is necessary for the exercise or defense of legal claims. You also have the right to object to us processing your Personal Data for direct marketing purposes.
  • The right to data portability enables you to request us to transmit Personal Data, that you provided to us, to a third party without hindrance, or to give you a copy of it so that you can transmit it to a third party.

Please note that your ability to exercise certain rights (objection; portability) will depend on the basis on which your Personal Data is processed (see section 2 above), and the exercise of all rights may be subject to exemptions or restrictions under applicable law; we will advise you if we rely on these. Any requests to exercise your rights should be addressed to [email protected]. We will respond to your request within a reasonable period of time. We may request proof of identification to verify your request. We have the right to refuse your request in some circumstances. You have the right to lodge a complaint with the Data Protection Authority, in particular in the Member State of your residence, place of work or place of an alleged infringement, if you consider that the processing of your Personal Data infringes the GDPR.

9. Data Retention

We will store your Personal Data only for as long as necessary for the purposes of providing access to our Sites and related services to you; for the performance of your or your employer’s business relationship with Medical Extrusion Technology, as required by law, and for the exercise or defense of legal claims. Please contact us if you wish to obtain further information regarding retention policies (see the “Contact Us” section below).

10. Children

Medical Extrusion Technology does not intend to collect personal information from children. If your child has submitted personal information, and you would like to request that such information be removed from our system, please see the “Contact Us” section below to make such a request and we will use reasonable efforts to comply with your request.

11. California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) protects your right to know about, access, and delete certain Personal Data about you or your household (together “you”).

We collect or obtain the following categories of Personal Data about you. Please see How We Use and Share Personal Data for more information about why we collect the categories of information below.

 CATEGORY OF PERSONAL DATADOES MEDICAL EXTRUSION TECHNOLOGY COLLECT THIS CATEGORY OF PERSONAL DATA?
A.IdentifiersYes. For example, we collect information like your name, postal and email address, and other identifiers when you participate in a transaction with us or communicate with us.
B.Personal information categories listed in the California Customer Records statuteYes. For example, we may collect your name, email address, mailing address, and telephone number.
C.Protected classification characteristics under California or federal lawYes. For example, we may also collect your gender and age.
D.Commercial informationYes. For example, we collect your transaction history and other information about your purchasing history.
E.Biometric informationNo. We do not collect this type of information.
F.Internet or other similar network activityYes. Please see Cookies, above.
G.Geolocation dataYes. For example, we collect and use generalized location information.
H.Sensory dataYes. We may collect data through CCTV or temperature screenings.
I.Professional or employment-related informationYes. We collect information from applicants and customers.
J.Non-public education information (per the Family Educational Rights and Privacy Act)No. We do not collect this type of information.
K.Inferences drawn from other personal informationYes. We collect information about your online and purchasing activities, for example.

Non-Personal Data Collected

Personal Data does not include:

  • Publicly available information from government records.
  • Deidentified or aggregated consumer information.
  • Information excluded from CCPA, such as:
    • Certain health and medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Health Information Technology for Economic and Clinical Health Act, and the California Confidentiality of Medical Information Act (CMIA);
    • Information collected as part of a clinical trial subject to the Federal Policy for the Protection of Human Subjects, also known as the Common Rule; and
    • Certain personal information covered by the Fair Credit Reporting Act (FRCA), Gramm-Leach-Bliley Act (GLBA), California Financial Information Privacy Act (FIPA), or the Driver’s Privacy Protection Act of 1994.

Sources of Personal Data

We obtain the Personal Data listed above from the following categories of sources:

  • Directly from you. For example, from forms you complete or products and services you purchase.
  • Indirectly from you. For example, from observing your actions on our Sites using cookies.
  • From third-party service providers. For example, demographic data from a third-party service provider to use for marketing analytics.

How We Use and Share Personal Data

We may use or disclose collected Personal Data for one or more of the following business purposes:

  • To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.
  • To provide, support, personalize, and develop our Site(s), products, and services.
  • To create, maintain, customize, and secure your account with us.
  • To process your requests, purchases, transactions, and payments and prevent transactional fraud.
  • To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
  • To enhance user experience while visiting the Site and to deliver content and product and service offerings relevant to user interests, including targeted offers and ads through our Sites, third party sites, and via email (with your consent, where required by law).
  • To help maintain the safety, security, and integrity of our Site(s), products and services, databases and other technology assets, and business.
  • For testing, research, analysis, and product development, including to develop and improve our Site(s), products, and services.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • As described to you when collecting your personal information or as otherwise set forth in the CCPA.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Medical Extrusion Technology’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Medical Extrusion Technology about our Site users is among the assets transferred.

Disclosures of Personal Data for a Business Purpose

In the preceding 12 months, we have disclosed the following categories of Personal Data to the third parties described above including advertising networks, internet service providers, data analytics providers, operating systems and platforms, and social networks for the business purposes described above:

  • Category A: Identifiers.
  • Category B: California Customer Records personal information categories.
  • Category C: Protected classification characteristics under California or federal law.
  • Category D: Commercial information.
  • Category F: Internet or other similar network activity.
  • Category G: Geolocation data.
  • Category H: Sensory data.
  • Category I: Professional or employment-related information.
  • Category K: Inferences drawn from other personal information.

Under applicable law, we are permitted to disclose personal information to service providers in accordance with written contracts requiring our service providers to keep the information confidential.

In addition to third parties, we may share the Personal Data we collect with government entities (if required by law or reasonably necessary to avoid harm).

Sales of Personal Data

Other than our advertising practices on our Site, our policy is that we do not and will not sell your Personal Data, unless you give us your consent or direct us to do so.

California Rights and Choices About Your Personal Data

If you are a California resident, you have the right to request that we disclose certain information to you about our collection and use of your Personal Data over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

  • The categories of Personal Data we collected about you.
  • The categories of sources for the Personal Data we collected about you.
  • Our business or commercial purpose for collecting or selling that Personal Data.
  • The categories of third parties with whom we share that Personal Data.
  • The specific pieces of Personal Data we collected about you (also called a data portability request).
  • If we sold or disclosed your Personal Data for a business purpose, two separate lists disclosing:
    • sales, identifying the Personal Data categories that each category of recipient purchased; and
    • disclosures for a business purpose, identifying the Personal Data categories that each category of recipient obtained.

Deletion Request Rights

If you are a California resident, you have the right to request that we delete any of your Personal Data that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will delete (and direct our service providers to delete) your Personal Data from our records, unless an exception applies.

We may deny your deletion request if retaining the Personal Data is necessary for us or our service provider(s) to:

  • Complete the transaction for which we collected the Personal Data, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  • Debug products to identify and repair errors that impair existing intended functionality.
  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  • Comply with the California Electronic Communications Privacy Act.
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  • Comply with a legal obligation.
  • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by:

Only you, or a person that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Data or an authorized representative.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
  • We may not be able to respond to your request or provide you with Personal Data if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
  • Making a verifiable consumer request does not require you to create an account with us.
  • We will only use Personal Data provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request. We verify requests by comparing information we have with information you provide or in some instances, you may be able to log into your account to verify your identity.

Non-Discrimination

We will not discriminate against you for exercising any of your California privacy rights under the CCPA. Unless permitted by the CCPA, we will not:

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

12. Security

We use a variety of security technologies and procedures to help protect your Personal Data from unauthorized access and use. As effective as modern security practices are, no physical or electronic security system is entirely secure.

Where we have given you a password that enables you to access certain parts of our Site, you are responsible for keeping that password confidential. We ask you not to share your password with anyone or use the same password for multiple accounts.

13. Links to Other Sites

Our Site(s) may, from time to time, contain links to and from other websites. If you follow a link to any of those websites, please note that those websites have their own privacy policies and we do not control or endorse the content of third party websites or otherwise accept any responsibility or liability for the content, security, or privacy policies of those websites. Please check those policies before you submit any Personal Data to those websites.

14. Medical Advice Disclaimer

You should not construe anything on our Sites or any social media sites operated by Medical Extrusion Technology as medical advice. Information provided through the Site(s) or social media sites is not intended to replace consultation with a qualified medical professional. Medical Extrusion Technology cannot answer specific medical questions in your e-mail requests or social media posts. You should consult a medical professional for diagnosis and treatment.

Medical Extrusion Technology does not practice medicine or provide medical services or advice and the information on our Sites and social media sites operated by Medical Extrusion Technology should not be considered medical advice. Do not consult our Sites in a medical emergency.

15. Republic of South Africa Privacy Rights

For certain processing activities conducted by Medical Extrusion Technology in the Republic of South Africa, the following provisions apply to such activities.

“Personal Data” is defined as information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person, including, but not limited to: (a) information relating to the race, gender, sex, pregnancy, marital status, national, ethnic or social origin, color, sexual orientation, age, physical or mental health, well-being, disability, religion, conscience, belief, culture, language and birth of the person; (b) information relating to the education or the medical, financial, criminal or employment history of the person; (c) any identifying number, symbol, e-mail address, physical address, telephone number, location information, online identifier or other particular assignment to the person; (d) the biometric information of the person; (e) the personal opinions, views or preferences of the person; (f) correspondence sent by the person that is implicitly or explicitly of a private or confidential nature or further correspondence that would reveal the contents of the original correspondence; (g) the views or opinions of another individual about the person; and (h) the name of the person if it appears with other personal information relating to the person or if the disclosure of the name itself would reveal information about the person.

The definition of “Special” data is expanded to also include: criminal behavior relating to the alleged commission of any offence or any proceedings in respect of any offence allegedly committed by such individual or the disposal of such proceedings; and sexual orientation or sex life.

You have the right to request access to, rectification of, or object to processing of your Personal Data. The following is a summary of what these rights involve:

  • The right of access enables you to receive a copy of your Personal Data.
  • The right to rectification enables you to update and correct any inaccurate, misleading or incomplete Personal Data.
  • The right to object enables you to object to your Personal Data being processed on the basis of your legitimate interests, our legitimate interests (or those of a third party), or for the proper performance of a public law duty by a public officer. We will stop such processing unless there are compelling legitimate grounds for the processing or the processing is necessary for the exercise or defense of legal claims. You may also have the right to object to us processing your Personal Data for direct marketing purposes.

However, these rights may not be exercised in certain circumstances, such as when the processing of is necessary to comply with a legal obligation or for the exercise or defense of legal claims. Any requests to exercise your rights should be addressed to [email protected]. We will respond to your request in writing, including by electronic means, or orally if requested, within one month of receipt of your request. We may request proof of identification to verify your request. We have the right to refuse your request if it is manifestly unfounded or excessive, or if it is contrary to data protection legislation.

Where you are unhappy with how we have used your Personal Data, please contact us (see the Contact Us section below) and we will attempt to assist you to resolve any concerns that you may have with us. If you are still not satisfied, you do have the right to lodge a complaint with the Information Regulator.

The Information Regulator’s details are set out below, should you wish to lodge a complaint:

The Information Regulator (South Africa)
The Information Regulator of South Africa is based at:
JD House
27 Stiemens Street
Braamfontein
Johannesburg, 2001
Complaints (complete POPIA/PAIA form 5)
[email protected] – should your PAIA request be denied or there is no response from a public or private bodies for access to records you may use this email address to lodge a complaint.
[email protected]– should you feel that your personal information has been violated, you may use this e-mail address to lodge a complaint

The Medical Extrusion Technology South Africa PAIA Manual is accessible at our offices at the following locations:

GAUTENG:
1ST Floor, Block C, Stoneridge Office park, 8 Greenstone Place, Greenstone, Edenvale, 1609

WESTERN CAPE:
Village Square 2, Unit 7+8, 6 Village Walk Street, Parklands, 7441

KZN:
32 Inyoni Heights, 98 Vause Road, Durban, 4001

EASTERN CAPE:
14 Ascot Road, Millpark, Port Elizabeth, 6045

FREESTATE:
Shop No. 5, 72 Victoria Road Willows, 9301

The Personal Data that we collect from you may be transferred to, and stored at, a destination outside South Africa, for the purposes described above. Those countries may not provide an adequate level of protection under South African data protection law for the processing of Personal Data. Due to the global nature of our business, your Personal Data may be disclosed to members of our group outside South Africa, including in particular in the United States. It may also be processed by personnel operating outside South Africa who work for us or for one of our suppliers who act on our behalf. We will, where necessary, ensure that appropriate agreements are concluded to ensure appropriate safeguards are in place to protect the privacy and integrity of such Personal Data. Please contact us if you wish to obtain information concerning such safeguards (see Contact Us below).

16. Changes to this Privacy Notice

We reserve the right to change this Privacy Notice from time to time at our sole discretion. If we make any changes, we will post those changes on our Site(s) and update the “Last Updated” date at the bottom of this Privacy Notice. By continuing to use our Site(s) after we change our Privacy Notice, you agree to and accept our updated Privacy Notice. If there is a material change to the way we use or store Personal Data we have already collected, we will additionally seek your affirmative consent.

17. Contact Us

Questions, comments, requests and complaints regarding this Privacy Notice and the Personal Data we hold are welcome and should be addressed to [email protected] or sent in writing to the Privacy Office at Medical Extrusion Technology Incorporated, 26608 Pierce Cir
Murrieta, CA 92562, US. You may also call us at U.S. toll-free 800-618-4346. All requests will be processed in accordance with local law.

For All Your

Custom Extrusion Needs

For over 30 years, Medical Extrusion Technologies Inc.® has been your vertically integrated, full-service outsource partner, building a distinct reputation for delivering high-quality products in a timely fashion across every phase of the product development lifecycle for complex medical devices.

Specializing in the fabrication of single-lumen and multi-lumen tubing across a diverse range of thermoplastic materials, along with FEP heat shrink, sets us apart. Our clientele spans from startups and development houses to major device manufacturers, accommodating businesses of all sizes. Through our in-house tooling capabilities, we meticulously craft custom tubing tailored to your application. Committed to building enduring customer relationships, our focus remains steadfast on understanding and addressing your unique needs.

With three manufacturing facilities at your service, don't hesitate to reach out for further questions or request a quote today. Your satisfaction is our priority!

  • On-time delivery 
  • ISO 9001:2015 certified 
  • Engineering support 
  • In-house equipment and
    tooling manufacture
  • High production volumes 
  • 30+ years of experience 

Request a Quote Today